Policies

Shipping Policy

Since all products are made to order please allow up to 3-4 weeks for you to receive your product.

You will receive tracking information for all your orders.

Once item is shipped it usually takes 3-5 business days to be delivered.

Products will be shipped out Wednesdays and Saturdays.

If you are having any questions or concerns about the delivery time please DM us on Instagram @Soleilbysc

You have 21 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we provide you with store credit for your purchase.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.

Email : SummerSoleilCreations@gmail.com

Instagram : @Soleilbysc

Please allow 24-48 hours for a response.